Privacy policy
How enquiries and basic website information are handled on the IAPGO website.
Last updated: 1 November 2026
Who operates this website
This website is operated for Shenzhen Xinxin Electronic Commerce Co., Ltd., trading on this website as IAPGO. For privacy questions, email sales@iapgo.com or contact us on WhatsApp +86 181 7826 2435.
The enquiry builder
The parts enquiry builder first prepares a draft in your browser. Reviewing a draft does not submit it. If you choose Submit email enquiry, your enquiry details and reply email are sent to this WordPress website, stored as a private enquiry record and emailed to sales@iapgo.com. We may send a receipt to your reply email. Enquiry records and follow-up notes are available only to authorized website staff.
If you choose WhatsApp, you review the message and choose whether to open and send it in WhatsApp. Opening a draft does not send it automatically. If you start a parts list on the homepage, a temporary copy is kept in this browser tab while you continue to the enquiry form, then removed once transferred.
Information you share in conversation
If you send an enquiry, we may receive your name, company, contact details, destination, vehicle details, part numbers, VIN, photos and order requirements. These details are used to identify parts, prepare quotations, discuss orders and coordinate the agreed sourcing and transport arrangements.
Relevant product or shipment details may need to be shared with suppliers, service providers or logistics partners to fulfil your request. Share only the information needed for your enquiry, and remove unrelated personal details from documents and photographs.
Hosting and cookies
The website is hosted using Hostinger and runs on WordPress. Hosting infrastructure may process technical records such as IP address, browser information, requested pages and request times for website delivery, security and troubleshooting. Administrative login cookies are used when an authorized administrator signs in. Individual hosting or platform services may process information under their own policies.
External services
WhatsApp links open an external service operated by WhatsApp / Meta. Information shared there is also subject to that service’s privacy terms. Links to I Auto Export lead to a separate website.
Retention and your requests
Enquiry and transaction correspondence is kept as needed to handle your request, support the business relationship and meet applicable recordkeeping requirements. You can contact us to ask about access, corrections or deletion of personal information you provided, subject to applicable requirements.
Updates
This page may be updated when website features or enquiry handling changes. The revision date above identifies the current version.